Karat World Recognized with Pandemic Resiliency Award
Manila, June 8, 2023 - Karat World, a prestigious fine jewelry store in the Philippines, has been honored by Outstanding Filipino Retailers Awards with the esteemed “Pandemic Resilience Award” for its exceptional dedication and unwavering commitment to excellence during the global pandemic. The award recognizes Karat World's outstanding resilience and support for its customers and employees amidst the challenging times.
In the face of unprecedented adversity, Karat World has demonstrated remarkable strength and adaptability, standing out as a true leader in the jewelry industry. The company has continuously provided unparalleled service, ensuring the safety and satisfaction of its loyal customers while remaining innovative.
Moreover, Karat World has embraced technology and swiftly transitioned to online platforms, allowing customers to conveniently browse and purchase their favorite jewelry pieces from the comfort of their homes. Through their innovative personalized digital experiences, Karat World has continued to foster meaningful connections with their customers, providing them with the exceptional service they have come to expect.
Karat World's resilience extends beyond their customer-centric approach. Amidst the uncertainties in mall operations, the company has gone above and beyond to support their employees through comprehensive training programs, securing staff houses in multiple locations and provinces, and providing them with flexible work arrangements which fostered a positive and nurturing work environment, ensuring the well-being of its dedicated team members.
Before 2020 came to a close, Karat World launched their ‘Holiday of Hope’ campaign, giving back a portion of their pandemic revenues to provide tablets as donations to children in need of education in Malabon. The company recognizes that it was dependent on the evolution of the people behind it and that we were giving people hope, which is not easy to come by in a very uncertain time. This “giving back” initiative was followed by their ‘Tag a Hero’ program where Karat World provided wedding rings to frontline couples getting married. The company strongly supported the cause, and felt that the initiative brought about a sense of belonging.
As a leading fine jewelry store in the Philippines, Karat World has set an exemplary standard of resilience and adaptability in the industry. The Pandemic Resilience Award serves as a testament to their unwavering commitment to excellence, innovation, and exceptional customer service.
"We are truly honored to receive the Pandemic Resilience Award," said Mr. Felix Gorriceta, President of Karat World. "This recognition is a reflection of our team's unwavering dedication and commitment to our customers and employees. Throughout this challenging period, we have remained steadfast in our pursuit of excellence and our mission to bring joy and beauty into people's lives. We are incredibly grateful for the support and trust our customers have shown us, and we will continue to strive for excellence in all that we do."
Karat World's resilience and dedication to their customers have made them a beacon of hope and inspiration in the jewelry industry. With their commitment to excellence, Karat World continues to shine bright as a leading fine jewelry store, bringing joy and elegance to their valued customers.
About Karat World:
KARAT WORLD (KW), a fine jewelry brand, has over 35 years of experience and 25 operational stores nationwide. The brand continues to celebrate the timelessness of jewelry by giving its customers the best possible purchase experience from start to finish - whether in-store, online, or through e-commerce.
About Outstanding Filipino Retailers Awards:
The special edition of the Outstanding Filipino Retailers (OFR) Awards seeks to recognize Filipino Retailers who continued to operate and were able to respond effectively to their organization and community during the time of pandemic. It serves as a special recognition for retailers with notable efforts and contribution to the community and the retail industry during the challenging time of pandemic.
In the OFR Awards Special Edition 2023, the categories and criteria are focused and centered on Environmental, Social, and Governance (ESG) standards. These non-financial factors will identify this year’s OFR Winners along with the impact that the Filipino retailers brought not only to the retail industry but to the entire community and all of its stakeholders.
